1. Introduction
Welcome to ViralBoost.biz. This Cancellation Policy explains the terms under which customers may request cancellation of orders or payments made through our platform.
By using our services, you agree to comply with this policy.
2. Eligibility for Cancellation
Because all services on ViralBoost.biz are digital and automated, once an order has been placed and processed, it cannot be canceled or reversed.
However, cancellations may be considered in the following rare cases:
The order has not yet started processing.
The service has not yet been delivered.
The order was placed by mistake and reported immediately (within 5 minutes).
3. How to Request a Cancellation
If you wish to request a cancellation, please contact our support team immediately through one of the following:
? Email: support@viralboost.biz
? Support Ticket: Available on your ViralBoost.biz dashboard
When submitting your request, please include:
Your Order ID
The Service Name
A brief explanation of the reason for cancellation
4. Time Frame
Cancellations can only be requested before the order starts processing.
Once the service has begun (e.g., followers, views, or likes are delivered), it cannot be stopped or refunded.
5. Non-Cancellable Situations
Cancellations will not be accepted in the following situations:
The order has already started or been completed.
You entered the wrong username, profile link, or video URL.
You changed your mind after placing the order.
Delivery speed or results differ slightly from your expectation.
The service has been paused or delayed temporarily by the platform.
6. Refunds After Cancellation
If your cancellation request is approved before order processing, the refund will be credited back to your ViralBoost.biz wallet balance — not to your bank or payment account.
You can use the balance for future orders on our panel.
7. Contact Support
If you face an issue with your order or have a special case, please contact us for help:
Email: support@viralboost.biz
Website : www.viralboost.biz